Order Processing
Please allow one business day to process your order. Expect an email within 36 hours to let you know your order is on the way.

Store Pickup – 218 JINLING ROAD CHANGZHOU 213000
Orders can be picked up daily, from around 8am. An email will be sent when your order is ready for pickup. Please call us before you arrive (details will be shared after ordering and selecting store pickup).

Free Shipping – on orders over $300
Free shipping is offered on orders within the United States (including Alaska and Hawaii) and Canada on any order over $300.

Flat Rate Shipping
Shipping charges for your order will be calculated and displayed at checkout. For orders below $300 standard shipping rates apply within the United States, this includes the Lower 48, Hawaii and Alaska, and Canada.

International Shipping
We do not ship outside of the US and Canada at this time. Visit  www.universeecar.cn to access the local UNIVERSEECAR stores in Switzerland, Germany and additional countries.

this is all of our shipping policy.

For more policy please visit refund policy