📦 Electric Vehicle Shipping & Handling Policy
Reliable global shipping for electric tricycles, scooters, and mini EVs.
🌍 We Ship Worldwide
We ship electric vehicles globally to almost every country using trusted international carriers such as DHL, FedEx, and sea freight logistics. Our shipping process ensures your electric tricycle, electric scooter, or mini EV arrives quickly and securely.
✅ We also offer free flat-rate shipping to most destinations on eligible products.
✅ Order Confirmation
Once your order is placed successfully, you’ll receive an automatic confirmation email.
If you need to make changes, please contact us immediately before your order enters the processing stage.
⚙️ Order Processing Time
We perform strict quality inspections on every item before shipping. Most electric vehicles are shipped out within 24–72 hours, depending on product availability.
Note: In multi-item orders, the processing time is based on the product with the longest lead time.
🚚 Shipping Methods & Time
We partner with global logistics providers to offer multiple delivery options:
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Express courier (DHL / FedEx / UPS)
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Sea shipping (LCL / FCL containers)
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Land and rail options (for selected countries)
You can select your preferred shipping method during checkout.
Important: Processing time is separate from shipping time. The total delivery time = processing time + shipping time.
Shipping may be delayed during public holidays due to carrier or manufacturer closures.
📦 Tracking & Delivery
After dispatch, you’ll receive a tracking number. Please allow up to 48 hours for tracking updates to appear online.
We highly recommend selecting tracking and shipping insurance at checkout for peace of mind.
💰 Taxes & Import Duties
All vehicles are shipped duty unpaid. Import taxes or customs duties may apply depending on your country’s laws and shipping method.
Please check with your local customs office for detailed guidance.
Our warehouses are located in different regions. The specific origin of your shipment depends on stock availability and destination.
📞 Need Help? Contact Us
If you experience any shipping issues or haven’t received your electric vehicle, feel free to contact us.
Our customer support team will respond within 24 hours with a solution.